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Account Manager
The Role:
You will be the primary contact for customer based in the DACH region, ensuring they are utilising the platform properly and first contact for any technical issues.
You will be responsible for maintaining customer satisfaction via email, phone and personally onsite.
You will be responsible for ensuring renewals go smoothly and identifying upsell and cross sell opportunities.
This is a strategic role where you will be mapping account plans.
The Company:
They are a leader on the G2 Crowd for their data intelligence platform which makes their product easy to sell!
Received Series C Funding earlier this year which has taken them to $50M raised in total - they are a very cash rich company.
150 employees globally across 3 offices, they have ambitious growth plans.
They have doubled revenue every year for the past 4 years - very financially stable business with a track record of success.
No micro management and with a strong leadership team who are focussed on supporting you to be a success.
The Ideal Candidate:
At least 2 years Account Management experience within MarTech or a Marketing Agency or 3-4 years SaaS Account Management experience.
Experience managing strategic accounts, cross selling and upselling.
What You’ll Get:
€70,000 plus 10-15% commission.
Process:
1st call with HR
2nd video with VP Account Management
3rd video competency with VP Sales and VP Account Management
4th call with co founder
Job code: 13742
| Location | Germany |
| Job Type | Permanent |
| Salary | £0 - £70000 |
| Reference | 13742 |
| Contact | Riona Lavin |
| Call | Riona |
| [email protected] |
The Role:
You will be the primary contact for customer based in the DACH region, ensuring they are utilising the platform properly and first contact for any technical issues.
You will be responsible for maintaining customer satisfaction via email, phone and personally onsite.
You will be responsible for ensuring renewals go smoothly and identifying upsell and cross sell opportunities.
This is a strategic role where you will be mapping account plans.
The Company:
They are a leader on the G2 Crowd for their data intelligence platform which makes their product easy to sell!
Received Series C Funding earlier this year which has taken them to $50M raised in total - they are a very cash rich company.
150 employees globally across 3 offices, they have ambitious growth plans.
They have doubled revenue every year for the past 4 years - very financially stable business with a track record of success.
No micro management and with a strong leadership team who are focussed on supporting you to be a success.
The Ideal Candidate:
At least 2 years Account Management experience within MarTech or a Marketing Agency or 3-4 years SaaS Account Management experience.
Experience managing strategic accounts, cross selling and upselling.
What You’ll Get:
€70,000 plus 10-15% commission.
Process:
1st call with HR
2nd video with VP Account Management
3rd video competency with VP Sales and VP Account Management
4th call with co founder
Job code: 13742