​Head of Account Management

This is a strategic role has been created due to exceptional organic growth. Your mission will be to help this well-funded and profitable, SaaS business scale to the next level through strategic expansion of their existing account base. You will lead the team, working closely with the VP of Customer Success CRO to deliver ARR growth. Your team with own the strategic retention, renewal, and expansion of some of the organisation’s largest accounts.

 

The Role:

  • This is a home-based contract where you can work remotely anywhere in the UK. You’ll be afforded the autonomy to deliver on targets and manage independently.

  • You’ll lead an experienced team of 3 Account Managers based in the UK with immediate headcount to hire 2 additional members. You’ll manage recruitment.

  • Overseeing the exponential growth of the existing account base through strategic up and cross selling. Ensure contract renewals are secured and handled professionally.

  • Work closely with the Customer Success team to help with the delivery of onboarding, training, and user adoption within new accounts won.

  • Executing a strategic land and expand formula for all accounts in the UK & US to yield maximum ROI.

 

The Company:

  • A fast growing, venture-backed technology start-up in the EdTech space. Growth emanating from organic market share increases and a recent round of funding.

  • They offer industry leading digital learning solutions for large corporates and well-established education clients

  • Experiencing incredible and consistent quarterly growth figures across the UK and US sales teams +100% YoY stats as well as headcount growth.

  • Fantastic employee value proposition with genuine values and ethics being adopted by this fantastic group of likeminded people. Personal development budget provided.

  • Established client base including; Hootsuite, Telefonica, Google, Slack, Skillsoft, Oxford University, UKAS and McGraw-Hill.

  • They offer winning recipe of autonomy, collaboration, and support to help you and your remote team achieve the highest level of performance.

The Ideal Candidate:

  • You will have a minimum of 2 years’ experience leading a Sales Team (ideally Account Managers) within a fast-paced SaaS start-up environment.

  • You will have demonstratable experience exponentially growing ARR from an existing customer base through skilled Account Managers.

  • You will have strong leadership skills and the ability to manage high performance from a remote team spread across the UK.

  • You will be able to provide structured sales coaching to team members to drive consistent revenue and professional growth within the department.

  • You will work alongside the VP of Customer Success and CRO to contribute to strategic growth plans offering insights from your previous experience.

  • You will be hands on in your approach to securing the targeted growth levels and be actively involved in sales into existing clients from SME through to Enterprise.

  • You will be a real team player contributing to the collaborative success of all teams across the UK & US

  • You have strong communication skills and a desire to work cross functionally

 

What You’ll Get:

  • Competitive base salary package dependant on experience £60,000 - £65,000 base with a variable OTE of £100,000 (uncapped)

  • 35 days paid time off per annum

  • Enrolment in Pension scheme 35 days PTO

  • Professional development budget

 

Process:

3 stage remote interview process:

  • 1st stage – Telephone interview with the CRO (60 minutes)

  • 2nd Stage – Zoom video interview with CRO and VP of Sales (90 minutes)

 

Job code: 14302

Location London
Job Type Permanent
Salary £60000 - £65000
Reference 14302

This is a strategic role has been created due to exceptional organic growth. Your mission will be to help this well-funded and profitable, SaaS business scale to the next level through strategic expansion of their existing account base. You will lead the team, working closely with the VP of Customer Success CRO to deliver ARR growth. Your team with own the strategic retention, renewal, and expansion of some of the organisation’s largest accounts.

 

The Role:

  • This is a home-based contract where you can work remotely anywhere in the UK. You’ll be afforded the autonomy to deliver on targets and manage independently.

  • You’ll lead an experienced team of 3 Account Managers based in the UK with immediate headcount to hire 2 additional members. You’ll manage recruitment.

  • Overseeing the exponential growth of the existing account base through strategic up and cross selling. Ensure contract renewals are secured and handled professionally.

  • Work closely with the Customer Success team to help with the delivery of onboarding, training, and user adoption within new accounts won.

  • Executing a strategic land and expand formula for all accounts in the UK & US to yield maximum ROI.

 

The Company:

  • A fast growing, venture-backed technology start-up in the EdTech space. Growth emanating from organic market share increases and a recent round of funding.

  • They offer industry leading digital learning solutions for large corporates and well-established education clients

  • Experiencing incredible and consistent quarterly growth figures across the UK and US sales teams +100% YoY stats as well as headcount growth.

  • Fantastic employee value proposition with genuine values and ethics being adopted by this fantastic group of likeminded people. Personal development budget provided.

  • Established client base including; Hootsuite, Telefonica, Google, Slack, Skillsoft, Oxford University, UKAS and McGraw-Hill.

  • They offer winning recipe of autonomy, collaboration, and support to help you and your remote team achieve the highest level of performance.

The Ideal Candidate:

  • You will have a minimum of 2 years’ experience leading a Sales Team (ideally Account Managers) within a fast-paced SaaS start-up environment.

  • You will have demonstratable experience exponentially growing ARR from an existing customer base through skilled Account Managers.

  • You will have strong leadership skills and the ability to manage high performance from a remote team spread across the UK.

  • You will be able to provide structured sales coaching to team members to drive consistent revenue and professional growth within the department.

  • You will work alongside the VP of Customer Success and CRO to contribute to strategic growth plans offering insights from your previous experience.

  • You will be hands on in your approach to securing the targeted growth levels and be actively involved in sales into existing clients from SME through to Enterprise.

  • You will be a real team player contributing to the collaborative success of all teams across the UK & US

  • You have strong communication skills and a desire to work cross functionally

 

What You’ll Get:

  • Competitive base salary package dependant on experience £60,000 - £65,000 base with a variable OTE of £100,000 (uncapped)

  • 35 days paid time off per annum

  • Enrolment in Pension scheme 35 days PTO

  • Professional development budget

 

Process:

3 stage remote interview process:

  • 1st stage – Telephone interview with the CRO (60 minutes)

  • 2nd Stage – Zoom video interview with CRO and VP of Sales (90 minutes)

 

Job code: 14302