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Customer Support Engineer
The Role:
Based in the Customer Success team.
Responsible for providing technical support, troubleshooting and debugging issues with the platform.
You will be a product expert and be able to resolve issues for existing customers.
The product is technical and you will be providing support to developers so you will need to be comfortable on web technologies.
The Company:
Hyper growth Pre-IPO.
Series C - Raised over €80M in funding from well-known investors including Notion Capital.
Deloitte Fast 50 Winner.
Leader on G2 crowd consistently for 2 years.
Top 15 on Tech Track 100 2020 and 2021.
Named as one the fastest growing software company in the UK.
4.6 Glassdoor rating!
No micro management, genuine 21st century company to work for.
The Ideal Candidate:
MUST have front end coding experience - Java, HTML and CSS.
MUST have experience with one of the following: Python, Ruby or PHP.
MUST have SQL experience.
Will consider from graduate level with 6 months experience who has used the above technology in personal products to someone who has a couple of years in a support role.
You should be a strong motivator with high energy and a real passion for developing others and coaching for success;
Based remotely in the UK, London a bonus
What You’ll Get:
£38,000-45,000 basic salary + stock options
AMAZING benefits package including: Unlimited paid holiday, remote working options, private healthcare, pension, mental health/coaching sessions, learning/development budget, travel to work loan and weekly catered lunches.
Process:
Click apply now!
3/4 stage process – all via video!
If successful an offer will be made!
Job code: 14312
| Location | London |
| Job Type | Permanent |
| Salary | £38000 - £45000 |
| Reference | 14312 |
| Contact | Daniel Maguire |
| Call | Daniel |
| [email protected] |
The Role:
Based in the Customer Success team.
Responsible for providing technical support, troubleshooting and debugging issues with the platform.
You will be a product expert and be able to resolve issues for existing customers.
The product is technical and you will be providing support to developers so you will need to be comfortable on web technologies.
The Company:
Hyper growth Pre-IPO.
Series C - Raised over €80M in funding from well-known investors including Notion Capital.
Deloitte Fast 50 Winner.
Leader on G2 crowd consistently for 2 years.
Top 15 on Tech Track 100 2020 and 2021.
Named as one the fastest growing software company in the UK.
4.6 Glassdoor rating!
No micro management, genuine 21st century company to work for.
The Ideal Candidate:
MUST have front end coding experience - Java, HTML and CSS.
MUST have experience with one of the following: Python, Ruby or PHP.
MUST have SQL experience.
Will consider from graduate level with 6 months experience who has used the above technology in personal products to someone who has a couple of years in a support role.
You should be a strong motivator with high energy and a real passion for developing others and coaching for success;
Based remotely in the UK, London a bonus
What You’ll Get:
£38,000-45,000 basic salary + stock options
AMAZING benefits package including: Unlimited paid holiday, remote working options, private healthcare, pension, mental health/coaching sessions, learning/development budget, travel to work loan and weekly catered lunches.
Process:
Click apply now!
3/4 stage process – all via video!
If successful an offer will be made!
Job code: 14312