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Customer Success Manager
Location: Berlin
The Role:
Focussed on building and maintaining relationships with customers
Regular contact with customers ensuring everything is running smoothly with the products.
You will be expected Increase renewal rates and decrease churn through early renewals, upselling and sustaining a satisfied customer base
Expand their revenue within accounts by identifying cross-selling and up-selling opportunities outside of the renewal engagement period
The Company:
The company is a Real Disruptive Tech company
They were voted database of the year for the fifth year in succession in 2017
They are a OpenSource Database, maintenance and support solution
They've had over $90M+ funding
STOCK OPTIONS
They are a really disruptive tech company
The Ideal Candidate
You will be an ideal candidate if you are degree educated
You can speak fluently in German and English
You will be a confident and friendly team player
You will have 2+ years experience in a customer facing role in either Inside Sales or Customer Success
What you’ll get:
You will receive a competitive salary between £30,000-£60,000 OTE depending on levels of experience
You will get a standard pension, 25 days holiday, healthcare, enhanced maternity/paternity benefits
Opportunity to be one of the first employees in Berlin where they are expected substantial growth
Quarterly company socials providing you with some excellent travel opportunities
Process:
Interview Procedure:
1st - Call with Inside Sales Manager
2nd - F2F / Zoom video with SDR Manager
3rd - Zoom with Global Director of Customer Success
Job code: 13634
| Location | Berlin |
| Job Type | Permanent |
| Salary | £30000 - £60000 |
| Reference | 13634 |
| Contact | Jake Denerley-Jones |
| Call | Jake |
| [email protected] |
Location: Berlin
The Role:
Focussed on building and maintaining relationships with customers
Regular contact with customers ensuring everything is running smoothly with the products.
You will be expected Increase renewal rates and decrease churn through early renewals, upselling and sustaining a satisfied customer base
Expand their revenue within accounts by identifying cross-selling and up-selling opportunities outside of the renewal engagement period
The Company:
The company is a Real Disruptive Tech company
They were voted database of the year for the fifth year in succession in 2017
They are a OpenSource Database, maintenance and support solution
They've had over $90M+ funding
STOCK OPTIONS
They are a really disruptive tech company
The Ideal Candidate
You will be an ideal candidate if you are degree educated
You can speak fluently in German and English
You will be a confident and friendly team player
You will have 2+ years experience in a customer facing role in either Inside Sales or Customer Success
What you’ll get:
You will receive a competitive salary between £30,000-£60,000 OTE depending on levels of experience
You will get a standard pension, 25 days holiday, healthcare, enhanced maternity/paternity benefits
Opportunity to be one of the first employees in Berlin where they are expected substantial growth
Quarterly company socials providing you with some excellent travel opportunities
Process:
Interview Procedure:
1st - Call with Inside Sales Manager
2nd - F2F / Zoom video with SDR Manager
3rd - Zoom with Global Director of Customer Success
Job code: 13634