​Client Success Manager - Italy

The Role:

• Client Success Manager role based in Milan, Italy.

• Responsible for the management, growth & retention of around
  30x existing, cross vertical accounts. Retail is a strong focus.

• Account base worth between €1M-€2M, with average deal size around
  €75k but this can go to €150k.

• You will be a trusted advisor to your clients and will negotiate at
  C-Level across marketing and ecommerce departments

• Milan based – office mainly with some flexibility.

The Company:

• Leading SaaS MarTech company who are very well backed.

• They are a Global company with ten offices across Europe and the
  United States.

• They put $100million into research to ensure their product solves
  the business challenges of their customers and making it simple and easy
  to use.

• They are beating a lot of the competition in the deals and some big
  names too.

The Ideal Candidate:

• 3 years + Customer Success / Account Management experience

• Must have growth and retention experience within accounts

• Worked in the MarTech or Digital Marketing/Agency space

• Retail experience is a bonus.

What You’ll Get:

• Benefits include: generous holiday allowance, pension, healthcare
  and €7 per day lunch allowance.

Process:

• First click APPLY!

• Next you will speak to the hiring manager via zoom

• 2ndstage will be a presentation (again via
  zoom) to the senior leaders.

• Finally you will speak to their HR lead

Job code: 13710