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Customer Success Manager
The Role:
Responsible for a set of 20 key accounts
Acting as the primary point of contact for each client and ensuring a high level of customer satisfaction and success
Managing user interaction and creating data reports on a day to day basis
This role will be based from the London office with some flexible working from home
The Company:
London based, Series A, SaaS Scale -Up
Specialist within the Recruitment software space with a niche and industry leading platform
Enterprise client base including Sainsburys, Vodafone, Sky, Argos and more!
Amazing employee retention rate with on-going career progression opportunities
The Ideal Candidate:
4 years + experience working as a recruitment consultant placing technical candidates i.e developers, coders.
4 years SaaS CSM experience in either HR or Recruitment technology
Great, forward thinking attitudes with client facing experience
What You’ll Get:
Up to £50,000 basic + bonus + Benefits
Process:
3 stage interview process including a short presentation! They are looking to hire ASAP!
Job code: 14612
| Location | London, Greater London, England |
| Job Type | Permanent |
| Salary | £0 - £50000 |
| Reference | 14612 |
| Contact | Charles Trick |
| Call | Charles |
| [email protected] |
The Role:
Responsible for a set of 20 key accounts
Acting as the primary point of contact for each client and ensuring a high level of customer satisfaction and success
Managing user interaction and creating data reports on a day to day basis
This role will be based from the London office with some flexible working from home
The Company:
London based, Series A, SaaS Scale -Up
Specialist within the Recruitment software space with a niche and industry leading platform
Enterprise client base including Sainsburys, Vodafone, Sky, Argos and more!
Amazing employee retention rate with on-going career progression opportunities
The Ideal Candidate:
4 years + experience working as a recruitment consultant placing technical candidates i.e developers, coders.
4 years SaaS CSM experience in either HR or Recruitment technology
Great, forward thinking attitudes with client facing experience
What You’ll Get:
Up to £50,000 basic + bonus + Benefits
Process:
3 stage interview process including a short presentation! They are looking to hire ASAP!
Job code: 14612