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Customer Success Manager
As a Customer Success Manager, this role involves working with existing clients and developing strong client relationships.
Customer Success Manager | Advertising Technology SaaS Vendor | London
- As a Customer Success Manager, this role involves working with existing clients and developing strong client relationships.
- This is a senior relationship management position and you will be responsible for driving results, client satisfaction and revenue retention.
- You will partner closely with the sales team to help achieve revenue retention and identify growth opportunities for each client.
- To be a match for this role, you MUST have 3 - 5 years' within a similar role for a software (SaaS) vendor.
- You will ideally have experience dealing with clients in the real estate sector.
- Based commutable to their office in central London.
- This is a great opportunity to be the first CSM in their London office, you will have the chance to potentially lead a team in the future.
- Their product is a advertising platform that is designed for Real Estate Agents to collect and analyse data.
- Series A funded, they have been funded by the same company who have invested in companies such as CurrencyCloud, NewVoiceMedia, DueDil, GoCardless, Workable, Unbabel, TripTease etc!
- They are working with tier 1 companies in their space.
- Stock options are included in the package for someone who joins at this level.
- They have a vibrant company culture, with flexible working options.
What you’ll get:
- Up to £60,000 basic salary with a £20,000 bonus structure in place and many other benefits.