Customer Success Manager France

Our client seeks a Customer Success Manager to join their team in France. In this role, you will be in charge of the client relationship after the solution is implemented – making sure that ongoing value is delivered and the client thrives...You are the key point of contact for the client!

The Role:

  • You will be in charge of the client relationship after the solution is implemented – making sure that ongoing value is delivered and the client thrives.
  • You are the key point of contact for the client regarding all product-related aspects: on-boarding, methodology advice and best practices will all be part of your focus.
  • This is a chance to build a long-term, meaningful relationship with your clients – essentially you will be the voice of the client when working with internal technical teams to improve the solution.
  • There is a commercial aspect too: you will actively lead renewal initiatives.
  • Your focus will be the French market, with some international activity within EMEA.
  • This is a home office position.

The Company:

  • Gartner-recognised and award-winning ERP and CRM management tool!
  • This ground-breaking solution revolutionises change management of existing ERP or CRM stacks – removing disruption and costs for the user!
  • Offices in seven cities across three continents - including Paris!
  • High internal values: maintaining a real family culture is extremely important to these guys!
  • The ideal candidate has 3+ years of experience in a customer-success or technical account management role.
  • A background in enterprise software is essential, preferably within ERP.
  • Full fluency in French and English is a must.

The Interview Process:

Get in touch for more info on the hiring process! If this role interests you click apply!

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Salary:
€50,000 - €70,000 EUR

Location:
France, FR

Employment Type:
Full-time

Industry:
- Software Recruitment

Incentives:
Basic salary €50 000 - €70 000 based on experience and there will be a variable salary on top!

Job Benefits:
Great working atmosphere with a close knit family feel! Fantastic career progression chances!

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