Customer Success Manager France

Our client seeks a Customer Success Manager to join their team in France. This opportunity is for someone who wants to be in charge of the client relationship and be the point of contact for the client regarding all product-related aspects!

The Role:

  • You will be in charge of the client relationship after the solution is implemented – making sure that ongoing value is delivered and the client thrives.
  • You are the key point of contact for the client regarding all product-related aspects: on-boarding, methodology advice and best practices will all be part of your focus.
  • This is a chance to build a long-term, meaningful relationship with your clients – essentially you will be the voice of the client when working with internal technical teams to improve the solution.
  • There is a commercial aspect too: you will actively lead renewal initiatives.
  • Your focus will be the French market, with some international activity within EMEA.
  • This is a home office position.

The Company:

  • Gartner-recognised and award-winning ERP and CRM management tool!
  • This ground-breaking solution revolutionises change management of existing ERP or CRM stacks – removing disruption and costs for the user!
  • Offices in seven cities across three continents - including Paris!
  • High internal values: maintaining a real family culture is extremely important to these guys!
  • The ideal candidate has 3+ years of experience in a customer-success or technical account management role.
  • A background in enterprise software is essential, preferably within ERP.
  • Full fluency in French and English is a must.

The Interview Process:

If this role sounds like you, get applying- we'd love to hear from you!

Job code: 12451

Apply now

Salary:
€60,000 - €70,000 EUR

Location:
France, FR

Employment Type:
Full-time

Industry:
- Software Recruitment - Digital Recruitment - IT Services Recruitment - BI & Big Data Recruitment - Cyber Security Recruitment

Incentives:
Basic salary €50 000 - €70 000 based on experience and there will be a variable salary on top!

Job Benefits:
Great working atmosphere with a close knit family feel! Fantastic career progression chances!

Apply now

Apply now

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